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Combined display of all available logs of EGIWiki. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
(newest | oldest) View (newer 50 | older 50) (20 | 50 | 100 | 250 | 500)- 10:08, 16 September 2016 Sarac talk contribs moved page EGI-Engage templates to EGI templates
- 12:22, 9 August 2016 Davidm talk contribs uploaded File:CursorPagingSample.jpg (sample meta element for cursor paging)
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Supplier and Federation Member Relationship Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = Establish and maintain a healthy relationship with suppliers supporting the service provider in delivering services to customers, and monitor their...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Service Reporting Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = Specify all service reports and ensure they are produced according to specifications in a timely manner to support decision-making.<br> <br> '''Cri...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Service Portfolio Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = A '''service portfolio''' is an internal list that details all the services offered by the service provider (those in preparation, live and discont...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Service Level Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = The primary purpose of this process is to maintain a '''service catalogue''', an..." (and the only contributor was "Syh"))
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Service Availability and Continuity Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = Ensure sufficient service availability to meet agreed requirements and adequate service continuity in case of exceptional situations <br> '''Crit...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Release & Deployment Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = To bundle changes of one or more configuration items to releases, so that these changes can be tested and deployed to the live environment together...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Problem Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = To investigate the root causes of (recurring) incidents in order to avoid future recurrence of incidents by resolving the underlying problem, or to...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Information Security Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = Manage information security effectively through all activities performed to deliver and manage services, so that the confidentiality, integrity and...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Incident & Service Request Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = To restore normal / agreed service operation within the agreed time after the occurrence of an incident, and to respond to user service requests ...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Customer Relationship Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = Establish and maintain a good relationship with customers receiving services '''Critical success factors:''' *Every customer is reflected in cu...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Continual Service Improvement Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = To identify, prioritize, plan, implement and review improvements to services and service management <br> '''Critical success factors:''' *All su...")
- 11:58, 5 August 2016 Krakow talk contribs deleted page EGI Configuration Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = To provide and maintain a logical model of all configuration items and their relationships and dependencies <br> '''Critical success factors:''' ...")
- 11:57, 5 August 2016 Krakow talk contribs deleted page EGI Change Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = To ensure changes to CIs are planned, approved, implemented and reviewed in a controlled manner to avoid adverse impact of changes to services or t...")
- 11:57, 5 August 2016 Krakow talk contribs deleted page EGI Capacity Management (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> = Process Description = Ensure sufficient capacities are provided to meet agreed service capacity and performance requirements. '''Critical success factors:''' *Capaci...")
- 11:57, 5 August 2016 Krakow talk contribs deleted page Template:ITSM menubar (content was: "{| width="100%" align="center" style="background: #eee; text-align: center; border: 1px solid #aaa" |- | EGI ITSM | EGI_IT_Service_..." (and the only contributor was "Krakow"))
- 11:57, 5 August 2016 Krakow talk contribs deleted page Template:ITSM process menubar (content was: "{| style="background:#f9f9f9; text-align: left; border: 1px solid #aaa" |- | '''Processes:''' | • SPM | • EGI Service L..." (and the only contributor was "Krakow"))
- 11:55, 5 August 2016 Krakow talk contribs deleted page EGI IT Service Management roadmap (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}} This page is providing timeline for implementation of EGI ITSM == September 2015<br> == '''Till end o..." (and the only contributor was "Krakow"))
- 11:55, 5 August 2016 Krakow talk contribs deleted page EGI IT Service Management requirements (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}} <br> This page is providing general aspects and requirements of planning and implementing an effective Servi..." (and the only contributor was "Syh"))
- 11:54, 5 August 2016 Krakow talk contribs deleted page EGI IT Service Management procedures (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> EGI ITSM Procedures are prescriptive documents that describe step-by-step processes involving severa..." (and the only contributor was "Krakow"))
- 11:54, 5 August 2016 Krakow talk contribs deleted page EGI IT Service Management Plan (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}} The purpose of this Service Management Plan is to provide clear direction and to include all aspects of ..." (and the only contributor was "Krakow"))
- 11:54, 5 August 2016 Krakow talk contribs deleted page EGI IT Service Management activities (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}} <br> EGI's to do list in order to implement the processes fully. Colour coding: red=not started; yellow=in progress; green=done = Generic activities<br> = {| cla...")
- 11:54, 5 August 2016 Krakow talk contribs deleted page EGI IT Service Management roles and responsibilities (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}} <br> This page is providing roles and responsibilities within EGI ITSM. <br> Following image shows EGI ITSM roles hierarchy (indicating who is reporting to whom). Note: In c...")
- 11:07, 5 August 2016 Krakow talk contribs deleted page CRM: Identify and Record Customers (content was: "{{Deprecated}} Transforming ideas and developments into coherent service descriptions, planning and eventual entry to service portfolio.<br> ''*Note: Click on the link of actions for defined procedures'' {| width="700" border="1" ce...")
- 11:07, 5 August 2016 Krakow talk contribs deleted page EGI ITSM Procedure template (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> Category:EGI_ITSM {{TOC_right}} This page provides structure template for new operations proced..." (and the only contributor was "Krakow"))
- 11:07, 5 August 2016 Krakow talk contribs deleted page SPM: Retire a service (content was: "{{SPM_menubar}} Retiring services, planning and updating the service portfolio and catalogue.<br> ''*Note: Click on the link of actions for defined procedures'' {| ..." (and the only contributor was "Syh"))
- 11:06, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SLM3 Negotiate/sign/update/resign an SLA (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Negotiate/sign/update/resign an SLA |Doc_link = http..." (and the only contributor was "Krakow"))
- 11:01, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SLM4 Evaluate and report on SLA fulfilment and notify customer in case of SLA violation (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Evaluate and report on SLA fulfilment and notify cus..." (and the only contributor was "Krakow"))
- 09:55, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SRM2 Define/Update/Terminate a service report (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Define/Update/Terminate a service report |Doc_li..." (and the only contributor was "Krakow"))
- 09:55, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SRM1 Review a report catalog (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Review a report catalog |Doc_link = https://wiki.e..." (and the only contributor was "Krakow"))
- 09:55, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SPM5 Collect/Update information about each organization party/member involved in service delivery (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Collect/Update information about each organization p..." (and the only contributor was "Krakow"))
- 09:55, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SPM3 Create/Update a service design and transition package template (SDTP) (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Create/Update a service design and transition packag..." (and the only contributor was "Krakow"))
- 09:54, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SPM3 (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Create/Update a service design and transition packag..." (and the only contributor was "Krakow"))
- 09:54, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SPM2 Add/Update/Retire a service in the service portfolio (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Add/Update/Retire a service in the service portfolio..." (and the only contributor was "Krakow"))
- 09:53, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC SLM1 Review service catalogue (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Review service catalogue |Doc_link = https://wiki...." (and the only contributor was "Krakow"))
- 09:52, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC S1 (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Procedure approval |Doc_link = https://wiki.egi.eu..." (and the only contributor was "Krakow"))
- 09:52, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC CSI2 (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Review the status and progress of improvements |Doc_link = https://wiki.egi.eu/wiki/EGI_ITSM_PROC_CSI2 |Mod_Date = 14 Augus...")
- 09:52, 5 August 2016 Krakow talk contribs deleted page EGI ITSM PROC CSI1 (content was: "{{ITSM_menubar}} {{ITSM_process_menubar}} {{TOC_right}}<br> {{TOC_right}} <br> {{ITSM_procedures |Doc_title = Identify, record, prioritise, evaluate and approve an opportunity / suggestion for improvement |Doc_link = https://wiki.egi...")
- 16:35, 29 July 2016 Nliam talk contribs uploaded File:AAI signup sponsors.png
- 16:32, 29 July 2016 Nliam talk contribs uploaded a new version of File:AAI signup attributes.png
- 16:30, 29 July 2016 Nliam talk contribs uploaded File:AAI signup attributes.png
- 16:25, 29 July 2016 Nliam talk contribs uploaded File:AAI sign up intro.png
- 16:10, 29 July 2016 Nliam talk contribs uploaded File:AAI link new identity confirmed.png
- 16:09, 29 July 2016 Nliam talk contribs uploaded File:AAI link new identity confirm.png
- 16:04, 29 July 2016 Nliam talk contribs uploaded File:AAI link new identity submitted.png
- 15:59, 29 July 2016 Nliam talk contribs uploaded File:AAI link new identity form.png
- 15:47, 29 July 2016 Nliam talk contribs uploaded File:AAI link new identity intro.png
- 15:40, 29 July 2016 Nliam talk contribs uploaded File:AAI link new identity.png
- 15:37, 29 July 2016 Nliam talk contribs uploaded File:AAI my account.png