Difference between revisions of "GGUS:WLCG perfSONAR Monitoring FAQ"
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Revision as of 10:41, 22 October 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG perfSONAR SUPPORT UNIT
- Responsible Unit
- WLCG perfSONAR
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG perfSONAR Support?
For which components does WLCG perfSONAR provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to WLCG perfSONAR Support?
Are tickets typically solved in WLCG perfSONAR Support or reassigned elsewhere?
Who is responsible for WLCG perfSONAR Support?
What documentation is available on WLCG perfSONAR Support?
What is the usual "Type of Issue" for the tickets of WLCG perfSONAR?
Other
Comments
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG perfSONAR team.
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