Difference between revisions of "EGI-InSPIRE:Na3"
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* Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814 | * Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814 | ||
'''User Community Support Team (EGI.eu)''' | ='''User Community Support Team (EGI.eu)'''= | ||
[[EGIWiki:Inspire-na3:User_Community_Support_Team | User Community Support Team (Internal)]] | [[EGIWiki:Inspire-na3:User_Community_Support_Team | User Community Support Team (Internal)]] |
Revision as of 10:14, 25 August 2010
NA3 - User Community Coordination
Work package leader: Steve Brewer, CCO, EGI.eu
This page presents a summary of progress with EGI-InSPIRE Work package WP3 - NA3 - User Community Coordination
Primarily the following sections should report on the status of Deliverables and Milestones:
TNA3.1 - Activity Management
Task leader: Steve Brewer, CCO, EGI.eu
Deliverables
Status | Nr. | Title | Lead Partner | PM | Lead Author |
---|---|---|---|---|---|
? | D3.2 | Annual Report on EGI's User Community Services | EGI.EU (1) | 11 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
? | D3.4 | Annual Report on EGI's User Community Services | EGI.EU (1) | 23 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
? | D3.6 | Annual Report on EGI's User Community Services | EGI.EU (1) | 35 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
? | D3.8 | Annual Report on EGI's User Community Services | EGI.EU (1) | 47 | Lead by: Steve Brewer, Moderator: ?, Reviewer: ? |
TNA3.2 - User & Community Support Team
Task leader: Steve Brewer, CCO, EGI.eu
Milestones
Status | Nr. | Title | Lead Partner | PM | Lead Author |
---|---|---|---|---|---|
PMB Review | MS301 | User Support Contacts | INFN (21), Italy | 1 | Lead by: Luciano Gaido, Moderator: Jamie Shiers, Reviewer: Vera Hansper |
External Review | MS304 | User Support Metrics | MTA KFKI (18), Hungary | 3 | Lead by: Robert Lovas, Moderator: Catherine Gater, Reviewer: Sergio Andreozzi,Damir Marinovic |
? | MS305 | User Feedback and Recommendations | EGI.EU (1) | 6 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS306 | User Support Contacts | INFN (21), Italy | 14 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS307 | User Support Metrics | MTA KFKI (18), Hungary | 15 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS308 | User Feedback and Recommendations | EGI.EU (1) | 18 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS309 | User Support Contacts | INFN (21), Italy | 26 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS310 | User Support Metrics | MTA KFKI (18), Hungary | 27 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS311 | User Feedback and Recommendations | EGI.EU (1) | 30 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS312 | User Support Contacts | INFN (21), Italy | 38 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS313 | User Support Metrics | MTA KFKI (18), Hungary | 39 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | MS314 | User Feedback and Recommendations | EGI.EU (1) | 42 | Lead by: ?, Moderator: ?, Reviewer: ? |
Deliverables
Status | Nr. | Title | Lead Partner | PM | Lead Author |
---|---|---|---|---|---|
Draft | D3.1 | User Community Support Process | CNRS (14), France | 3 | Lead by: Y.Legre, Moderator: ?, Reviewer: ? |
? | D3.3 | User Community Support Process | CNRS (14), France | 15 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | D3.5 | User Community Support Process | CNRS (14), France | 27 | Lead by: ?, Moderator: ?, Reviewer: ? |
? | D3.7 | User Community Support Process | CNRS (14), France | 39 | Lead by: ?, Moderator: ?, Reviewer: ? |
TNA3.3 - NGI User Support Teams
Task leader: Gergely Sipos, EGI.eu
Information will be required for Deliverables and Milestones described in TNA3.2 above.
TNA3.4 - Technical Services
Task leader: Marios Chatziaggelou, GRNET
Milestones
Status | Nr. | Title | Lead Partner | PM | Lead Author |
---|---|---|---|---|---|
AMB Review | MS302 | Training Website | STFC (34), UK | 2 | Lead by: David Fergusson, Moderator: Steven Newhouse, Reviewer: Roberto Barabara |
AMB Review | MS303 | Ported Applications Website | GRNET (16), Greece | 2 | Lead by: ?, Moderator: Jamie Shiers, Reviewer: Sergio Andreozzi |
Edit & Review process
Time before submission |
State in AMB RT Queue |
RT Ticket Owner |
Material |
---|---|---|---|
6 weeks | ToC | Activity Manager |
Document skeleton created and first version of the document with the table of contents enterted into the document. |
4 weeks | Draft | Activity Manager |
A full draft is available in the repository that has been reviewed within the activity. |
3 weeks | Review | Activity Manager |
A full draft is undergoing internal review within the activity. |
2 weeks | External Review |
Moderator | A review led by a moderator and one reviewer using the document comments form has been completed and responded to by the document authors. This may take multiple cycles. |
2 weeks | AMB Review |
Project Manager |
Document starts being reviewed by the AMB. |
1 week | PMB Review |
Project Director |
Document circulated to the PMB for information. |
Deadline | With EC | Project Finance Officer |
A clean version of the document is in the document repository and made available to the EC. |
Time tables
2010 year
2010 Time Table |
PM1 May |
PM2 June |
PM3 July |
PM4 August |
PM5 September |
PM6 October |
PM7 November |
PM8 December |
---|---|---|---|---|---|---|---|---|
MS301 | MS302 MS303 |
MS304 D3.1 |
MS305 |
2011 year
2011 Time Table |
PM9 January |
PM10 February |
PM11 March |
PM12 April |
PM13 May |
PM14 June |
PM15 July |
PM16 August |
PM17 September |
PM18 November |
PM19 December |
---|---|---|---|---|---|---|---|---|---|---|---|
D3.2 | MS306 | MS307 D3.3 |
MS308 |
2012 year
2012 Time Table |
PM20 January |
PM21 February |
PM22 March |
PM23 April |
PM24 May |
PM25 June |
PM26 July |
PM27 August |
PM28 September |
PM29 November |
PM30 December |
---|---|---|---|---|---|---|---|---|---|---|---|
D3.4 | MS309 | MS310 D3.5 |
MS311 |
2013 year
2013 Time Table |
PM31 January |
PM32 February |
PM33 March |
PM34 April |
PM35 May |
PM36 June |
PM37 July |
PM38 August |
PM39 September |
PM40 November |
PM41 December |
---|---|---|---|---|---|---|---|---|---|---|---|
D3.6 | MS312 | MS313 D3.7 |
2014 year
2014 Time Table |
PM42 January |
PM43 February |
PM44 March |
PM45 April |
PM46 May |
PM47 June |
---|---|---|---|---|---|---|
MS314 | D3.8 |
WP3 events and meetings
14-17 Sep 2010 EGI Technical Forum | Agenda
EGI Technical Forum
WP3 (NA3) Sessions
Tuesday, 14 September 2010 User Training - Getting started in EGI Conveners: Gergely Sipos NA3/EGI.eu
Wednesday, 15 September 2010 Virtual Research Communities Conveners: Stephen Brewer NA3/EGI.eu
Wednesday, 15 September 2010 EGI User Support Services Conveners: Marios Chatziangelou NA3/GRNET
Friday, 17 September 2010 NGI User support Teams Conveners: Gergely Sipos NA3/EGI.eu
NA3 meetings
Meetings info
TNA3.4 Technical Services
Participants in this task will attend a F2F meeting in Amsterdam before the whole Work package team meet up at the EGI Technical Forum - 14-17 September 2010.
Suggested dates: Mid July, Late August?
Suggested location: Amsterdam Science Park?
Suggested attendees:
- Steve Brewer (EGI)
- Gergely Sipos (EGI)
- Steven Newhouse (EGI)
- ? (STFC)
- ? (GRNET)
WP3 Partners
EGI-CA-0.992
Participant Nr. |
Participant Short name / Lead Beneficiary |
WP3 (NA3): User Community Support | Person Months per Effort Type |
Total Person Months | ||||
---|---|---|---|---|---|---|---|---|
TNA3.1 | TNA3.2 | TNA3.3 | TNA3.4 | EGI | NGI | |||
1 | EGI.EU | 36 | 165 | 201 | 201 | |||
2 | UPT | 7 | 19 | 5 | 31 | 31 | ||
3 | IIAP NAS RA | 6 | 6 | 6 | ||||
5 | IPP-BAS | 8 | 8 | 8 | ||||
IPP-BAS | 8 | 8 | 8 | |||||
7 | SWITCH | 4 | 8 | 12 | 12 | |||
ETH Zurich | 2 | 2 | 4 | 4 | ||||
UZH | 2 | 6 | 8 | 8 | ||||
8 | UCY | 3 | 3 | 2 | 8 | 8 | ||
9 | CESNET | 4 | 12 | 12 | 28 | 28 | ||
10 | KIT-G | 6 | 53 | 7 | 66 | 66 | ||
KIT-G | 6 | 36 | 42 | 42 | ||||
DESY | 2 | 7 | 9 | 9 | ||||
JUELICH | 3 | 3 | 3 | |||||
FRAUNHOFER | 12 | 12 | 12 | |||||
12 | CSIC | 15 | 24 | 12 | 27 | 39 | ||
CSIC | 15 | 12 | 3 | 15 | ||||
UPVLC | 24 | 24 | 24 | |||||
13 | CSC | 8 | 16 | 24 | 24 | |||
14 | CNRS | 7 | 36 | 11 | 54 | 54 | ||
CNRS | 4 | 23 | 27 | 27 | ||||
CEA | 5 | 6 | 11 | 11 | ||||
HEALTHGRID | 3 | 8 | 5 | 16 | 16 | |||
15 | GRENA | 6 | 6 | 6 | ||||
16 | GRNET | 47 | 47 | 47 | ||||
GRNET | 34 | 34 | 34 | |||||
IASA | 13 | 13 | 13 | |||||
18 | MTA KFKI | 28 | 4 | 32 | 32 | |||
MTA KFKI | 5 | 4 | 9 | 9 | ||||
BME | 9 | 9 | 9 | |||||
MTA SZTAKI | 14 | 14 | 14 | |||||
19 | TCD | 6 | 4 | 4 | 14 | 14 | ||
20 | IUCC | 2 | 9 | 2 | 13 | 13 | ||
21 | INFN | 12 | 28 | 40 | 40 | |||
INFN | 12 | 28 | 40 | 40 | ||||
22 | VU | 6 | 9 | 15 | 15 | |||
23 | RENAM | 5 | 4 | 9 | 9 | |||
26 | NCF | 6 | 3 | 9 | 9 | |||
FOM | 3 | 1 | 4 | 4 | ||||
SARA | 3 | 2 | 5 | 5 | ||||
27 | SIGMA | 4 | 14 | 9 | 27 | 27 | ||
SIGMA | 4 | 9 | 13 | 13 | ||||
UIO | 7 | 7 | 7 | |||||
URA | 7 | 7 | 7 | |||||
28 | CYFRONET | 22 | 13 | 35 | 35 | |||
CYFRONET | 4 | 4 | 4 | |||||
UWAR | 10 | 7 | 17 | 17 | ||||
ICBP | 8 | 6 | 14 | 14 | ||||
29 | LIP | 6 | 18 | 16 | 12 | 28 | 40 | |
30 | IPB | 12 | 4 | 16 | 16 | |||
31 | ARNES | 4 | 11 | 4 | 19 | 19 | ||
32 | UI SAV | 4 | 17 | 17 | 38 | 38 | ||
33 | TUBITAK ULAKBIM |
8 | 20 | 8 | 36 | 36 | ||
34 | STFC | 24 | 27 | 23 | 28 | 51 | ||
STFC | 12 | 4 | 16 | 16 | ||||
UEDIN | 23 | 23 | 23 | |||||
GLASGOW | 4 | 4 | 4 | |||||
IMPERIAL | 4 | 4 | 4 | |||||
UNIMAN | 4 | 4 | 4 | |||||
36 | UCPH | 20 | 20 | 20 | ||||
38 | VR-SNIC | 9 | 9 | 9 | ||||
KTH | 9 | 9 | 9 | |||||
40 | E-ARENA | 7 | 7 | 7 | ||||
E-ARENA | 7 | 7 | 7 | |||||
42 | ASGC | 37 | 72 | 12 | 121 | 121 | ||
43 | ASTI | 32 | 180 | 8 | 220 | 220 | ||
44 | ITB | 4 | 6 | 10 | 10 | |||
46 | KISTI | 28 | 28 | 28 | ||||
48 | NUS | 8 | 8 | 8 | 24 | 24 | ||
49 | UPM | 8 | 4 | 12 | 12 | |||
50 | NECTEC | 4 | 4 | 4 | ||||
TOTALS | 36 | 439 | 657 | 247 | 296 | 1083 | 1379 |
User Support Services
For end users:
- List of training events: http://www.egee.nesc.ac.uk/schedreg/index.cfm
- List of registered trainers: http://training.egi.eu/trainers
- Trainer registration and profile update form: http://www.iceage-eu.org/learnerRegistry/browseEGEETrainers.cfm
- List of accredited trainers: on an Excel sheet at EGI.eu
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
- Database of EGI applications and high level tools: http://appdb.eu-egee.org/
- List of Certification Authorities recognised by EGI: http://www.igtf.net/
- List of Virtual Organisations of EGI: http://cic.gridops.org/
- GILDA training Virtual Organisation: https://gilda.ct.infn.it/
- Hands-on exercises for the GILDA training VO: https://grid.ct.infn.it/twiki/bin/view/GILDA/WebHome
- MTA SZTAKI Application Porting Support Team: http://www.lpds.sztaki.hu/gasuc
- Global Grid User Support: http://www.ggus.org/
For user support teams:
- Training event registration page: http://indico.cern.ch/categoryDisplay.py?categId=192
- Trainer registration page: http://www.iceage-eu.org/learnerRegistry/newEGEETrainer.cfm?auth=024B0750
- Booking the GILDA training Virtual Organisation for a training event: https://gilda.ct.infn.it/request_tutorial/index.php
- Database of training materials - Digital library: http://library.nesc.ed.ac.uk:8080/egee
Documents on User support
- Strategy for a transition of the user support activity from EGEE to EGI - Strategy note (Only covers GGUS!): https://edms.cern.ch/document/1006814