Difference between revisions of "RT Help"
Line 47: | Line 47: | ||
[http://requesttracker.wikia.com/wiki/REST RT REST API manual] | [http://requesttracker.wikia.com/wiki/REST RT REST API manual] | ||
Example: https://rt.egi.eu/rt/REST/1.0/search/ticket?query=Queue%20=%20%27requirements%27%20AND%20%28%20%20%27CF.{Requestor%20%28level%202%29}%27%20=%20%27WeNMR%20%28Community%29%27%20OR%20%27CF.{Requestor%20%28level%203%29}%27%20=%20%27enmr.eu%27%20%29%20AND%20%28%20%20Status%20=%20%27open%27%20OR%20Status%20=%20%27new%27%20OR%20Status%20=%20%27accepted%27%20OR%20Status%20=%20%27stalled%27%20%29&format=s |
Revision as of 11:42, 2 August 2011
Requirements Queue
User Support
Requirements Submitting and Tracking - https://wiki.egi.eu/wiki/Requirements_Tracking
Operations
How to submit requirements - https://wiki.egi.eu/wiki/Submit_Operations_Requirements
About Request Tracker (RT)
Useful links about RT:
Keyword Search
Keyword based ticket search with Firefox.
Create New Bookmark using these instructions (Firefox 3.6.18):
1) go to Firefox menu item "Bookmarks"
2) choose "Organize Bookmarks"
3) choose "Bookmarks Menu"
4) right click on "Bookmarks Menu" -> "New Folder..." and fill the details provided below:
Keyword: rt (you can change this to your desired word)
Note: The query used in 'location' is to search only inside of 'requirements' queue, if you want to search across all RT queues, remove that part 'Queue %3D 'requirements' AND' from the query or change to another queue name.
Now you can search rt by typing 'rt [some keywords]' in the address bar of Firefox and you will get matches against 'Subject' and 'Content' of the ticket.