Difference between revisions of "NGI International Task Review MS109 Slovenia"
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<!-- User Services - Human Services --> | <!-- User Services - Human Services --> | ||
| US_HS_RequirementsGathering_Assessment = Some information was received on our mailing list | | US_HS_RequirementsGathering_Assessment = Some information was received on our mailing list. We have obtained a lot of useful feedback from the representatives of organizations through the main NGI meeting, organized in November 2011, and follow-up communications and meetings. It appears that users need HPC capabilities for their work (at the moment we do not provide one). Additional extensive assessment is being done through targeted questionnaires orchestrated with the Ministry of Higher Education, Science and Technology and more specific questionnaires in larger research institutions. | ||
| US_HS_RequirementsGathering_Score = 4 | | US_HS_RequirementsGathering_Score = 4 | ||
| US_HS_RequirementsGathering_HowToImprove = | | US_HS_RequirementsGathering_HowToImprove = Several user communities have expressed requirements for HPC jobs, so a HPC-enabled cluster is being built and an existing cluster will be integrated as a new grid-site in 2011. | ||
| US_HS_Application_Database_Assessment = | | US_HS_Application_Database_Assessment = We currently have separate application databases for gLite and ARC interfaces. | ||
| US_HS_Application_Database_Score = | | US_HS_Application_Database_Score = 2 | ||
| US_HS_Application_Database_HowToImprove = | | US_HS_Application_Database_HowToImprove = Currently the application databases are separated and do not integrate well the information on versioning, availability etc. We plan a complete reconstruction of the system to be more user-oriented and helpul. | ||
| US_HS_Training_Assessment = ARC school was organized in May 2010, since then no trainings for users were organized. We have organized NGI meeting in November 2010 and invited the interested faculties, institutes and agencies. Further technical support was available by mailing lists and (video)conferences. We have provided a detailed documentation for the end users and for site administrators. | | US_HS_Training_Assessment = An "ARC school" training event was organized in May 2010, since then no trainings for users were organized but some training for administrator took place in the process of new sites integration and consultancy. We have organized NGI meeting in November 2010 and invited the interested faculties, institutes and agencies. Further technical support was available by mailing lists and (video)conferences. We have provided a detailed documentation for the end users and for site administrators. | ||
| US_HS_Training_Score = 3 | | US_HS_Training_Score = 3 | ||
| US_HS_Training_HowToImprove = When needed we will organize a workshop for end users (more interest for Nordugrid Arc middleware). | | US_HS_Training_HowToImprove = When needed we will organize a workshop for end users (more interest for Nordugrid Arc middleware). | ||
| US_HS_Consultancy_Assessment = Since we have a small grid community, we have provided | | US_HS_Consultancy_Assessment = Since we have a small grid community, we have provided most of the necessary support by mailing lists and instant messaging. Some face to face meetings we arranged as well, where we have advised our users individually. Extensive targeted consultancy took place for new sites, in particular the Faculty for Civil Engineering. | ||
| US_HS_Consultancy_Score = 4 | | US_HS_Consultancy_Score = 4 | ||
| US_HS_Consultancy_HowToImprove = We are satisfied with the work done, but there is always room for improvements. Face to face meetings are hard to arrange (we do not have a lot of staff with time and/or necessary skills). | | US_HS_Consultancy_HowToImprove = We are satisfied with the work done, but there is always room for improvements. Face to face meetings are hard to arrange (we do not have a lot of staff with time and/or necessary skills). |
Revision as of 15:03, 23 March 2011
User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | Some information was received on our mailing list. We have obtained a lot of useful feedback from the representatives of organizations through the main NGI meeting, organized in November 2011, and follow-up communications and meetings. It appears that users need HPC capabilities for their work (at the moment we do not provide one). Additional extensive assessment is being done through targeted questionnaires orchestrated with the Ministry of Higher Education, Science and Technology and more specific questionnaires in larger research institutions. | 4 | Several user communities have expressed requirements for HPC jobs, so a HPC-enabled cluster is being built and an existing cluster will be integrated as a new grid-site in 2011. |
NA3.3N | U-N-14 U-N-15 | Application Database | We currently have separate application databases for gLite and ARC interfaces. | 2 | Currently the application databases are separated and do not integrate well the information on versioning, availability etc. We plan a complete reconstruction of the system to be more user-oriented and helpul. |
NA3.3N | U-N-16 U-N-17 | Training | An "ARC school" training event was organized in May 2010, since then no trainings for users were organized but some training for administrator took place in the process of new sites integration and consultancy. We have organized NGI meeting in November 2010 and invited the interested faculties, institutes and agencies. Further technical support was available by mailing lists and (video)conferences. We have provided a detailed documentation for the end users and for site administrators. | 3 | When needed we will organize a workshop for end users (more interest for Nordugrid Arc middleware). |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | Since we have a small grid community, we have provided most of the necessary support by mailing lists and instant messaging. Some face to face meetings we arranged as well, where we have advised our users individually. Extensive targeted consultancy took place for new sites, in particular the Faculty for Civil Engineering. | 4 | We are satisfied with the work done, but there is always room for improvements. Face to face meetings are hard to arrange (we do not have a lot of staff with time and/or necessary skills). |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | your assessment here | 0-5 | how to improve |
SA1.1N | O-N-9 | Operations Coordination | write here | 0-5 | write here |
SA1.2N | O-N-9 | Security | write here | 0-5 | write here |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | write here | 0-5 | write here |
SA1.4N | O-N-3 | Monitoring | We have a central national Nagios, both sites are monitored through this software. Each site has a site egee-Nagios as well. We are monitoring bandwidth, disk usage, network usage, load etc. by cacti. Mails and messages are sent to site administrators when a problem occurs. | 5 | We will add monitoring the I/O operations as well. |
SA1.5N | O-N-2 | Accounting | Both sites are publishing, for gLite and Arc. | 0-5 | For Arc, we do not have information by VOs. |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | write here | 0-5 | write here |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | Support is provided on mailing lists and instant messaging, documentation is available on wiki pages. We also arrange face to face meetings when needed and provide technical support by telephone. | 3 | We cannot provide more at this point and it is not needed. |
SA1.8N | O-N-5 O-N-8 | Core Services | Both sites have their own central services: gLite WMS, CreamCE, LBS, APEL, BDII and ARC server. New partners will make use of them as well. | 5 | ? |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | write here | 0-5 | write here | |
NA2.2N | E-N-2 | Dissemination | write here | 0-5 | write here |