Difference between revisions of "GGUS-IssueType-Values"
Jump to navigation
Jump to search
Line 1: | Line 1: | ||
{{GGUS-header|GGUS-Issue Type Values}} | {{GGUS-header|GGUS-Issue Type Values}} | ||
This wiki page is currently under construction! | <font color=#FF0000>This wiki page is currently under construction!</font> | ||
The drop-down list of issue types varies depending on the ticket type. | The drop-down list of issue types varies depending on the ticket type. |
Revision as of 16:08, 9 January 2015
GGUS wiki / GGUS Documentation
GGUS-Issue Type Values
This wiki page is currently under construction!
The drop-down list of issue types varies depending on the ticket type.
USER tickets
For generic user tickets selectable issue types are explained in the table below.
Issue type | Description |
Accounting | Dummy |
Authorization/Authentication | Dummy |
COD Operations | Dummy |
Catalogue | Dummy |
Computing Services | Dummy |
Configuration | Dummy |
Data Management - generic | Dummy |
Databases | Dummy |
Deployment - other | Dummy |
Documentation | Dummy |
Federated Cloud | Dummy |
File Access | Dummy |
File Transfer | Dummy |
GGUS | Dummy |
Information System | Dummy |
Installation | Dummy |
Local Batch System | Dummy |
Middleware | Dummy |
Monitoring | Dummy |
Network problem | Dummy |
Operations | Dummy |
Other | Dummy |
Security | Dummy |
Storage Systems | Dummy |
VO Specific Software | Dummy |
Workload Management | Dummy |
TEAM tickets
Team and alarm tickets have a reduced number of issue types in the drop-down menu.
Issue type | Description |
Databases | Dummy |
File Access | Dummy |
File Transfer | Dummy |
Local Batch System | Dummy |
Middleware | Dummy |
Monitoring | Dummy |
Network problem | Dummy |
Other | Dummy |
Storage Systems | Dummy |
ALARM tickets
Issue type | Description |
Databases | Dummy |
File Access | Dummy |
File Transfer | Dummy |
Local Batch System | Dummy |
Middleware | Dummy |
Monitoring | Dummy |
Network problem | Dummy |
Other | Dummy |
Storage Systems | Dummy |
CMS tickets
The CMS VO has an own view of GGUS system providing some specific issue types. CMS issue types can only be selected during ticket submit by registered CMS users.
Issue type | Description |
CMS_CAF Operations | Dummy |
CMS_Central Workflows | Dummy |
CMS_Data Transfers | Dummy |
CMS_Facilities | Dummy |
CMS_HammerCloud | Dummy |
CMS_Register New CMS Site | Dummy |
CMS_SAM tests | Dummy |
CMS_Tier-1 Tape Families | Dummy |