Difference between revisions of "New Requirement Manual"
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The EGI-InSPIRE project has setup and operates a Request Tracker system (RT) to collect requirements from EGI stakeholders and to track the evolution and resolution of these needs. This page describes the process of submitting new requirements to EGI with this RT system. The page aims to be a manual for the user, operational and other beneficiaries of EGI. | The EGI-InSPIRE project has setup and operates a Request Tracker system (RT) to collect requirements from EGI stakeholders and to track the evolution and resolution of these needs. This page describes the process of submitting new requirements to EGI with this RT system. The page aims to be a manual for the user, operational and other beneficiaries of EGI. | ||
1) Requirements can be submitted by those who have an account in the EGI Single Sign On (SSO) System. Register for an EGI SSO account if you do not have one yet at https://www.egi.eu/sso/ | |||
2) Log-in with your SSO account into the RT system that is available at https://rt.egi.eu/. Alternatively, go directly to one of the provided RT dashboards, for example to the [https://rt.egi.eu/rt/Dashboards/1047/NGIs dashboards for NGIs]''' <span style="color:red">''' Note: if you still cannot access the requirements queue, please send an e-mail to ucst at egi.eu including your SSO username'''</span> | |||
3) Go to New Requirement creation interface by pressing "New ticket in"''' <span style="color:red">''' Note: make sure that you choose the queue called "Requirements"'''</span> | |||
[[File:NGIs.PNG|frameless|500px]] | [[File:NGIs.PNG|frameless|500px]] |
Revision as of 15:40, 20 December 2010
The evolution of the European Grid Infrastructure is driven by the users. Therefore capturing feedback, requirements and recommendations from various EGI communities is a key goal for the EGI-InSPIRE project and for the EGI collaboration as a whole. The EGI-InSPIRE project has setup and operates a Request Tracker system (RT) to collect requirements from EGI stakeholders and to track the evolution and resolution of these needs. This page describes the process of submitting new requirements to EGI with this RT system. The page aims to be a manual for the user, operational and other beneficiaries of EGI.
1) Requirements can be submitted by those who have an account in the EGI Single Sign On (SSO) System. Register for an EGI SSO account if you do not have one yet at https://www.egi.eu/sso/
2) Log-in with your SSO account into the RT system that is available at https://rt.egi.eu/. Alternatively, go directly to one of the provided RT dashboards, for example to the dashboards for NGIs Note: if you still cannot access the requirements queue, please send an e-mail to ucst at egi.eu including your SSO username
3) Go to New Requirement creation interface by pressing "New ticket in" Note: make sure that you choose the queue called "Requirements"
4) Filling the Requirement details Note: make sure that you have filled in at least: Subject, Category (level 1), Requestor (level 1) and "Describe the issue below:" fields
5) Scroll down and Press "Create" to create the Requirement
6) Find the Created New Requirement by using pre-defined list of Dashboards