Difference between revisions of "GGUS:SNOW Interface FAQ"
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Line 12: | Line 12: | ||
! scope="col" | SNOW Service Element | ! scope="col" | SNOW Service Element | ||
! scope="col" | SNOW Assignment Group | ! scope="col" | SNOW Assignment Group | ||
|- | |||
| Data Management Clients Development | |||
| Data Management Clients Development | |||
| GRID Development Service | |||
| Data Management Clients Development 3rd Line Support | |||
|- | |- | ||
| DPM Development | | DPM Development | ||
Line 32: | Line 37: | ||
| GRID Development Service | | GRID Development Service | ||
| Information System Development 3rd Line Support | | Information System Development 3rd Line Support | ||
|- | |- | ||
| LFC Development | | LFC Development |
Revision as of 08:54, 14 August 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
Mapping table for GGUS support units, SNOW FE's, SNOW SE's and SNOW Assignment Groups
GGUS support unit | SNOW Functional Element | SNOW Service Element | SNOW Assignment Group |
---|---|---|---|
Data Management Clients Development | Data Management Clients Development | GRID Development Service | Data Management Clients Development 3rd Line Support |
DPM Development | DPM Development | GRID Development Service | DPM Development 3rd Line Support |
ELOG Operations | ELOG Operations | GRID Infrastructure Monitoring Service | ELOG Operations 3rd Line Support |
FTS Development | FTS Development | GRID Development Service | FTS Development 3rd Line Support |
Information System Development | Information System Development | GRID Development Service | Information System Development 3rd Line Support |
LFC Development | LFC Development | GRID Development Service | LFC Development 3rd Line Support |
REBUS | REBUS | WLCG Resource Monitoring Service | REBUS 3rd Line Support |
ROC_CERN (user tickets) | CERN GRID 2nd Line Support | Tier-0 Support Service | CERN GRID 2nd Line Support 2nd Line Support |
ROC_CERN (team and alarm tickets) | CERN GRID 2nd Line Support | Tier-0 Support Service | CERN GRID 2nd Line Support 3rd Line Support |