Difference between revisions of "RT Help"
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[http://requesttracker.wikia.com/wiki/REST RT REST API manual] | [http://requesttracker.wikia.com/wiki/REST RT REST API manual] | ||
Example: https://rt.egi.eu/rt/REST/1.0/search/ticket?query=Queue%20=%20%27requirements%27%20AND%20%28%20%20%27CF.{Requestor%20%28level%202%29}%27%20=%20%27WeNMR%20%28Community%29%27%20OR%20%27CF.{Requestor%20%28level%203%29}%27%20=%20%27enmr.eu%27%20%29%20AND%20%28%20%20Status%20=%20%27open%27%20OR%20Status%20=%20%27new%27%20OR%20Status%20=%20%27accepted%27%20OR%20Status%20=%20%27stalled%27%20%29&format=s | '''Example:''' | ||
'''URL''' | |||
https://rt.egi.eu/rt/REST/1.0/search/ticket?query=Queue%20=%20%27requirements%27%20AND%20%28%20%20%27CF.{Requestor%20%28level%202%29}%27%20=%20%27WeNMR%20%28Community%29%27%20OR%20%27CF.{Requestor%20%28level%203%29}%27%20=%20%27enmr.eu%27%20%29%20AND%20%28%20%20Status%20=%20%27open%27%20OR%20Status%20=%20%27new%27%20OR%20Status%20=%20%27accepted%27%20OR%20Status%20=%20%27stalled%27%20%29&format=s | |||
'''Output''' | |||
<pre> | |||
RT/3.8.7 200 Ok | |||
667: Authentication and authorization | |||
669: Encryption and protection of data | |||
1239: Data recovery (WeNMR) | |||
1550: Graphical configuration tool for gLite | |||
1742: lcg-cp - background replication to other SEs (WeNMR) | |||
2560: man pages for grid commands | |||
2561: EGI bubble help on EGI web sites | |||
</pre> | |||
== RT RSS == | == RT RSS == | ||
'''Example:''' Firefox "Live Bookmarks" | '''Example:''' Firefox "Live Bookmarks" |
Revision as of 11:53, 2 August 2011
Requirements Queue
User Support
Requirements Submitting and Tracking - https://wiki.egi.eu/wiki/Requirements_Tracking
Operations
How to submit requirements - https://wiki.egi.eu/wiki/Submit_Operations_Requirements
About Request Tracker (RT)
Useful links about RT:
Keyword Search
Keyword based ticket search with Firefox.
Create New Bookmark using these instructions (Firefox 3.6.18):
1) go to Firefox menu item "Bookmarks"
2) choose "Organize Bookmarks"
3) choose "Bookmarks Menu"
4) right click on "Bookmarks Menu" -> "New Folder..." and fill the details provided below:
Keyword: rt (you can change this to your desired word)
Note: The query used in 'location' is to search only inside of 'requirements' queue, if you want to search across all RT queues, remove that part 'Queue %3D 'requirements' AND' from the query or change to another queue name.
Now you can search rt by typing 'rt [some keywords]' in the address bar of Firefox and you will get matches against 'Subject' and 'Content' of the ticket.
RT REST API
Example:
URL
Output
RT/3.8.7 200 Ok 667: Authentication and authorization 669: Encryption and protection of data 1239: Data recovery (WeNMR) 1550: Graphical configuration tool for gLite 1742: lcg-cp - background replication to other SEs (WeNMR) 2560: man pages for grid commands 2561: EGI bubble help on EGI web sites
RT RSS
Example: Firefox "Live Bookmarks"