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Difference between revisions of "GGUS:SLM FAQ"

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{{GGUS-FAQ
'''SLM'''
[[Category:FAQ Former support units (GGUS)]]
<!--{{GGUS-FAQ
|Unit= Service Level Management
|Unit= Service Level Management
|Updated= 2011-08-3
|Updated= 2011-08-3
Line 13: Line 15:


|solved by=
|solved by=
* tickets can be internally solved or assigned to other specific SUs depending on the problem
* tickets are gathered monthly and a parent ticket is submitted to the SAM SU to trigger the recomputation
|responsible=
|responsible=
* the EGI Chief Operations Officer
* the team responsible of distributing monthly league tables (AUTH)
|documentation= What documentation is available on UNIT?
|documentation= What documentation is available on UNIT?
* EGI web site: http://www.egi.eu/infrastructure/
* EGI web site: http://www.egi.eu/infrastructure/
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|sortname=SLM
|sortname=SLM
}}
}}
-->

Latest revision as of 15:43, 19 April 2016

SLM