Difference between revisions of "Template:ITSM procedures"
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Revision as of 13:42, 7 August 2015
Title | Provide a synthetic name identifying the subject of the procedure document! |
Document link | Provide document url! |
Last modified | Provide last document version and date of modification! |
Process | Provide the process name to which belongs this procedure ! |
Policy Group Name | Provide the name of the group creating this procedure ! |
Contact | Provide contact information to the group responsible for the document! contact person should be nominal procedure owner |
Document Status | Provide status of the document! DRAFT(work in progress within the group) -> REVIEW( document under internal review managed by the group)-> APPROVED (document approved by the group) |
Approved Date | Provide date of the approval! |
Procedure Statement | Provide document statement (a short description)! a concise statement of the rationale for the policy or procedure, including if appropriate, reference to external regulations, further policy discussion, etc. Summary (one paragraph) clearly stating the important policy/procedure content |