Difference between revisions of "NGI International Task Review MS109 Ireland"
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(Entered "Operations Services - Human Services - Security") |
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[[Category:Metrics]] | |||
{{NGI_InternationalTask_Review | {{NGI_InternationalTask_Review | ||
<!-- User Services - Human Services --> | <!-- User Services - Human Services --> | ||
| US_HS_RequirementsGathering_Assessment = | | US_HS_RequirementsGathering_Assessment = NGI does not have a specific requirements-gathering task/service. When required, the NGI provides input, e.g. to USCT. | ||
| US_HS_RequirementsGathering_Score = | | US_HS_RequirementsGathering_Score = 3 | ||
| US_HS_RequirementsGathering_HowToImprove = | | US_HS_RequirementsGathering_HowToImprove = Training on requirements gathering for user support. | ||
| US_HS_Application_Database_Assessment = | | US_HS_Application_Database_Assessment = NGI use's EGI application database. No effort or plans to contribute to its development. | ||
| US_HS_Application_Database_Score = | | US_HS_Application_Database_Score = 3 | ||
| US_HS_Application_Database_HowToImprove = | | US_HS_Application_Database_HowToImprove = - | ||
| US_HS_Training_Assessment = | | US_HS_Training_Assessment = NGI provides some online training. Very little funding/effort available (4PM over 4 years, shared with other user services). | ||
| US_HS_Training_Score = | | US_HS_Training_Score = 2 | ||
| US_HS_Training_HowToImprove = | | US_HS_Training_HowToImprove = NGI could leverage Training Marketplace. | ||
| US_HS_Consultancy_Assessment = | | US_HS_Consultancy_Assessment = NGI provides informal consultancy to assist NGI users get involved. | ||
| US_HS_Consultancy_Score = | | US_HS_Consultancy_Score = 3 | ||
| US_HS_Consultancy_HowToImprove = | | US_HS_Consultancy_HowToImprove = Develop internal procedure for consultancy. | ||
<!-- Operations Services - Human Services --> | <!-- Operations Services - Human Services --> | ||
| OS_HS_RequirementsGathering_Assessment | | OS_HS_RequirementsGathering_Assessment = NGI does not have a specific requirements-gathering task/service. When required, the NGI provides input, e.g. to OMB. | ||
| OS_HS_RequirementsGathering_Score = | | OS_HS_RequirementsGathering_Score = 3 | ||
| OS_HS_RequirementsGathering_HowToImprove | | OS_HS_RequirementsGathering_HowToImprove = Training on requirements gathering for operations. | ||
| OS_HS_Coordination_Assessment = | | OS_HS_Coordination_Assessment = NGI participates in the OMB and coordinates national NGI operations (largely centrally managed). Funding appears to be adequate for coordination. | ||
| OS_HS_Coordination_Score = | | OS_HS_Coordination_Score = 4 | ||
| OS_HS_Coordination_HowToImprove = | | OS_HS_Coordination_HowToImprove = - | ||
| OS_HS_Security_Assessment = Good participation from NGI participants in CSIRT (including IRTF as Duty Contact), SPG and national improvements. Effort is moderate (18PM over 4 years), but ideally could be increased to the level of one full-time person for local and NGI security. Effort is being put into work to improve and simplify security-related items for operators and users. | | OS_HS_Security_Assessment = Good participation from NGI participants in CSIRT (including IRTF as Duty Contact), SPG and national improvements. Effort is moderate (18PM over 4 years), but ideally could be increased to the level of one full-time person for local and NGI security. Effort is being put into work to improve and simplify security-related items for operators and users. | ||
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<!-- Operations Services - Infrastructure Services --> | <!-- Operations Services - Infrastructure Services --> | ||
| OS_IS_SoftwareRollout_Assessment = | | OS_IS_SoftwareRollout_Assessment = NGI_IE participates as early adopter for MPI utilities. We aim to expand involvement in this role. Our ability to roll out new software is related to progress within the Quattor community. | ||
| OS_IS_SoftwareRollout_Score = | | OS_IS_SoftwareRollout_Score = 3 | ||
| OS_IS_SoftwareRollout_HowToImprove = | | OS_IS_SoftwareRollout_HowToImprove = Additional support that could be given to Quattor-using NGIs would be appreciated. | ||
| OS_IS_Monitoring_Assessment = | | OS_IS_Monitoring_Assessment = NGI_IE runs local monitoring instances and engages with our UK colleagues who operate a regional instance for the UK and Ireland. The service is sustainable. | ||
| OS_IS_Monitoring_Score = | | OS_IS_Monitoring_Score = 4 | ||
| OS_IS_Monitoring_HowToImprove = | | OS_IS_Monitoring_HowToImprove = - | ||
| OS_IS_Accounting_Assessment = | | OS_IS_Accounting_Assessment = NGI_IE has migrated EGI-connected sites to Active MQ. | ||
| OS_IS_Accounting_Score = | | OS_IS_Accounting_Score = 4 | ||
| OS_IS_Accounting_HowToImprove = | | OS_IS_Accounting_HowToImprove = - | ||
| OS_IS_Configuration_OpPortal_Assessment = | | OS_IS_Configuration_OpPortal_Assessment = NGI_IE makes use of GOCDB: some information is still to be transitioned from previous ROC structure. There are no plans for a regional GOCDB. | ||
| OS_IS_Configuration_OpPortal_Score = | | OS_IS_Configuration_OpPortal_Score = 4 | ||
| OS_IS_Configuration_OpPortal_HowToImprove = write | | OS_IS_Configuration_OpPortal_HowToImprove = Separation of "read" and "write" portions of GOCDB appears unnecessary from a user's perspective. There appear to be some data validation/quality issues (e.g. old data can contain apostrophes but new personal name entries may not contain apostrophes (despite it being a common character in names)) | ||
| OS_IS_Helpdesk_Assessment = | | OS_IS_Helpdesk_Assessment = NGI_IE makes use of GGUS directly and also a national RT system (currently the two are not integrated). | ||
| OS_IS_Helpdesk_Score = | | OS_IS_Helpdesk_Score = 4 | ||
| OS_IS_Helpdesk_HowToImprove = | | OS_IS_Helpdesk_HowToImprove = - | ||
| OS_IS_CoreServices_Assessment = | | OS_IS_CoreServices_Assessment = NGI_IE operates a VOMS service and other "central" grid services (WMS, BDII) serving projects with an Irish connection. | ||
| OS_IS_CoreServices_Score = | | OS_IS_CoreServices_Score = 4 | ||
| OS_IS_CoreServices_HowToImprove = | | OS_IS_CoreServices_HowToImprove = - | ||
<!-- Others - Policy --> | <!-- Others - Policy --> |
Latest revision as of 19:10, 19 December 2012
User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | NGI does not have a specific requirements-gathering task/service. When required, the NGI provides input, e.g. to USCT. | 3 | Training on requirements gathering for user support. |
NA3.3N | U-N-14 U-N-15 | Application Database | NGI use's EGI application database. No effort or plans to contribute to its development. | 3 | - |
NA3.3N | U-N-16 U-N-17 | Training | NGI provides some online training. Very little funding/effort available (4PM over 4 years, shared with other user services). | 2 | NGI could leverage Training Marketplace. |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | NGI provides informal consultancy to assist NGI users get involved. | 3 | Develop internal procedure for consultancy. |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | NGI does not have a specific requirements-gathering task/service. When required, the NGI provides input, e.g. to OMB. | 3 | Training on requirements gathering for operations. |
SA1.1N | O-N-9 | Operations Coordination | NGI participates in the OMB and coordinates national NGI operations (largely centrally managed). Funding appears to be adequate for coordination. | 4 | - |
SA1.2N | O-N-9 | Security | Good participation from NGI participants in CSIRT (including IRTF as Duty Contact), SPG and national improvements. Effort is moderate (18PM over 4 years), but ideally could be increased to the level of one full-time person for local and NGI security. Effort is being put into work to improve and simplify security-related items for operators and users. | 4 | - |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | NGI_IE participates as early adopter for MPI utilities. We aim to expand involvement in this role. Our ability to roll out new software is related to progress within the Quattor community. | 3 | Additional support that could be given to Quattor-using NGIs would be appreciated. |
SA1.4N | O-N-3 | Monitoring | NGI_IE runs local monitoring instances and engages with our UK colleagues who operate a regional instance for the UK and Ireland. The service is sustainable. | 4 | - |
SA1.5N | O-N-2 | Accounting | NGI_IE has migrated EGI-connected sites to Active MQ. | 4 | - |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | NGI_IE makes use of GOCDB: some information is still to be transitioned from previous ROC structure. There are no plans for a regional GOCDB. | 4 | Separation of "read" and "write" portions of GOCDB appears unnecessary from a user's perspective. There appear to be some data validation/quality issues (e.g. old data can contain apostrophes but new personal name entries may not contain apostrophes (despite it being a common character in names)) |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | NGI_IE makes use of GGUS directly and also a national RT system (currently the two are not integrated). | 4 | - |
SA1.8N | O-N-5 O-N-8 | Core Services | NGI_IE operates a VOMS service and other "central" grid services (WMS, BDII) serving projects with an Irish connection. | 4 | - |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | NGI participants are contributing to SPG, other EGI policy (D2.6) and other bodies (IGTF). Funding is constrained (3pm over 4 years of EGI-InSPIRE): sufficient for Ireland's current effort, but it limits plans for further policy development. It will be necessary to allocate effort for policy in future funding. | 3 | Policy task leaders could solicit input from NGIs. | |
NA2.2N | E-N-2 | Dissemination | NGI participants have made some progress, updating web sites and highlighting EGI in relevant national presentations. Electronic and real-world dissemination could be improved but effort is constrained (3pm over 4 years of EGI-InSPIRE) and there is no additional funding for real-world dissemination materials. This activity should have greater priority (and hence effort) nationally. | 2 | Task leaders could remind NGIs of available resources and approaches, and encourage effort in this area. |