Difference between revisions of "GGUS:NGI AL FAQ"
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{{GGUS-FAQ | {{GGUS-FAQ | ||
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|Updated= 2010-12-13 | |Updated= 2010-12-13 |
Revision as of 16:19, 24 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR NGI_AL SUPPORT UNIT
- Responsible Unit
- NGI_AL
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the NGI_AL Support?
NGI_AL support team purpose is to deal with issues related to the operation of grid sites in Albania. User’s tickets related to site operation in Albania should be addressed to the NGI_AL support team.
For which components does NGI_AL provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to NGI_AL Support?
Ticket can reach to the NGI_AL support team through the GGUS ticketing system.
Are tickets typically solved in NGI_AL Support or reassigned elsewhere?
unknown
Who is responsible for NGI_AL Support?
unknown
What documentation is available on NGI_AL Support?
No documentation available yet.
What is the usual "Type of Issue" for the tickets of NGI_AL?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the NGI_AL team.
Search
- Please use this link to search inside the GGUS FAQ