Difference between revisions of "GGUS:NGI FRANCE Interface FAQ"
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{{GGUS-Interfaces | {{GGUS-Interfaces | ||
|Unit=NGI_FRANCE | |Unit=NGI_FRANCE | ||
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! GGUS system {{!!}} NGI_FRANCE system | ! GGUS system {{!!}} NGI_FRANCE system | ||
{{!}}- | {{!}}- | ||
{{!}}Target-ID | {{!}}Subject {{!!}} Subject | ||
{{!}}- | |||
{{!}}Solution {{!!}} Body | |||
{{!}}- | |||
{{!}}Target-ID (hidden) {{!!}} Ticketnumber | |||
{{!}}- | |||
{{!}}Incident-ID (hidden){{!!}} TicketID | |||
{{!}}- | |||
{{!}}Status {{!!}} State | |||
{{!}}- | |||
{{!}}Priority {{!!}} Priority | |||
{{!}}- | |||
{{!}}Ticket Type {{!!}} GGUSTicketType | |||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}Ticket Category {{!!}} GGUSTicketCategory | ||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}Notified Site {{!!}} GGUSSite | ||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}Affected VO {{!!}} GGUSVO | ||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}VO Specific {{!!}} GGUSVOSpecific | ||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}Responsible Unit {{!!}} GGUSResponsibleUnit | ||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}Type Of Problem {{!!}} GGUSTypeOfProblem | ||
{{!}}- | {{!}}- | ||
{{!}} | {{!}}Public Diary {{!!}} Body | ||
{{!}}- | |||
{{!}}Internal Diary {{!!}} Body | |||
{{!}}} | {{!}}} | ||
<br> For accessing the OTRS web services the IP of the GGUS server must be registered in OTRS. | <br> For accessing the OTRS web services the IP of the GGUS server must be registered in OTRS. | ||
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* TicketGet for reading values of an existing ticket. | * TicketGet for reading values of an existing ticket. | ||
The functions used in the OTRS->GGUS sync are : | The functions used in the OTRS->GGUS sync are : | ||
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|Comments=n.a. | |Comments=n.a. | ||
}} | }} | ||
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Latest revision as of 16:39, 12 February 2019