RT Help
Requirements Queue
User Support
Requirements Submitting and Tracking - https://wiki.egi.eu/wiki/Requirements_Tracking
Operations
How to submit requirements - https://wiki.egi.eu/wiki/Submit_Operations_Requirements
About Request Tracker (RT)
Useful links about RT:
Keyword Search
Keyword based ticket search with Firefox.
Create New Bookmark using these instructions (Firefox 3.6.18):
1) go to Firefox menu item "Bookmarks"
2) choose "Organize Bookmarks"
3) choose "Bookmarks Menu"
4) right click on "Bookmarks Menu" -> "New Folder..." and fill the details provided below:
Keyword: rt (you can change this to your desired word)
Note: The query used in 'location' is to search only inside of 'requirements' queue, if you want to search across all RT queues, remove that part 'Queue %3D 'requirements' AND' from the query or change to another queue name.
Now you can search rt by typing 'rt [some keywords]' in the address bar of Firefox and you will get matches against 'Subject' and 'Content' of the ticket.
RT REST API
Querying tickets example:
Publicly accessible URL
Output
RT/3.8.7 200 Ok 667: Authentication and authorization 669: Encryption and protection of data 1239: Data recovery (WeNMR) 1550: Graphical configuration tool for gLite 1742: lcg-cp - background replication to other SEs (WeNMR) 2560: man pages for grid commands 2561: EGI bubble help on EGI web sites
RT RSS
Example: Firefox "Live Bookmarks"